AI-assisted monitoring, live for every client
Your IT, handled before it breaks.
Infrasync combines AI-powered monitoring with local Hillsboro technicians to keep your network, devices and data secure, so your team can stop worrying about IT and get back to work.
- Response
- Under 15 minutes
- Coverage
- 24/7 monitoring
- Service area
- Portland metro & Bay Area
Technology we install, manage and support
- AORUS
Break-fix IT costs more than it looks.
Waiting for something to break means paying for the outage, the lost hours and the emergency call. Managed IT turns that into a plan.
Calling someone when it breaks
How most small offices handle IT today.
- Problems are found by your staff, mid-workday
- Unpredictable hourly bills and emergency rates
- Backups nobody has checked in months
- Passwords and network details in one person’s head
Managed IT with Infrasync
A team that watches, maintains and documents everything.
- Issues are caught by monitoring, often before anyone notices
- One flat monthly rate per user
- Backups verified and test-restored on a schedule
- Full documentation that you own
One partner for every part of your IT.
From help desk and security to fiber, cameras and phones: one team that already knows your setup. Pick what you need now and add more as you grow.
Explore all services-
Managed IT support
A flat monthly plan that covers updates, patching, maintenance and fixes for every device and user in your office.
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Cybersecurity
Endpoint protection, email filtering, MFA and staff training that stop the attacks small businesses actually face.
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Network design & installation
Cabling, firewalls, switches and Wi-Fi planned for your space and fully documented.
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Help desk & remote support
Reach a real technician who can usually fix it remotely while you wait.
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Cloud & Microsoft 365
Migrations, licensing, Teams, SharePoint and email set up properly, with access controls that stay tidy over time.
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Backup & disaster recovery
Automated, encrypted backups tested regularly, so a failed drive or ransomware attack is an inconvenience, not a crisis.
Five layers between your data and the internet.
No single tool stops every attack. We stack defenses so that if one is bypassed, the next one holds.
- 01
Firewall & network monitoring
Managed firewalls watch traffic in and out and block known threats at the door.
- 02
Email & web filtering
Phishing, spoofed invoices and malicious links are caught before they reach an inbox.
- 03
Endpoint detection
Every laptop and server runs managed protection that spots and isolates unusual behavior.
- 04
Identity & MFA
Multi-factor sign-in and conditional access make stolen passwords useless on their own.
- 05
Backup & recovery
If everything else fails, tested backups get you running again in hours, not weeks.
How we take over your IT.
A clear four-step path from first conversation to ongoing support. Most offices are fully onboarded within two weeks.
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01
Assess
We walk your office, inventory every device and account, and find the risks and slowdowns you may not know about.
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02
Plan
You get a plain-English report and a prioritized roadmap with fixed pricing. No jargon and no surprise invoices.
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03
Implement
We secure, upgrade and document your systems after hours wherever possible, so your team keeps working.
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04
Monitor & support
Around-the-clock monitoring catches problems early, and your help desk is one call away when you need a person.
Quiet IT is the goal. Here’s how we get there.
Most problems we solve are ones our clients never hear about. We watch your systems so you don’t have to.
- Average response time to a support request
- <15min
- Network uptime across managed clients
- 99.9%
- Monitoring of servers, firewalls and endpoints
- 24/7
- Maximum on-site arrival anywhere in the metro
- 4hrs
Illustrative example of what our tools handle for clients every day.
Local, not a call center
We’re based in Hillsboro and serve Beaverton, Tigard, Portland and the rest of Washington County. When something needs hands, we drive over.
Proactive by default
Disks filling up, failing backups, expiring certificates and suspicious sign-ins are flagged and fixed before they turn into downtime.
Predictable pricing
One monthly rate per user. Projects are quoted up front, and there are no long-term contracts holding you in.
Everything documented
Passwords, network maps and vendor contacts are kept in one secure place that you own, whether you stay with us or not.
Built for offices of 5 to 150 people.
We specialize in businesses that need dependable IT without the cost of an in-house department.
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Medical & dental
HIPAA-minded security, imaging workstations and practice management software that stays online.
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Professional services
Law, accounting and engineering firms with sensitive client data and no tolerance for downtime.
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Small offices
Growing teams that have outgrown the “whoever is good with computers” approach.
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Retail & hospitality
Point-of-sale systems, guest Wi-Fi and card-data security across one location or several.
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Manufacturing & trades
Shop-floor networks, rugged devices and remote access for crews in the field.
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Nonprofits
Practical, budget-aware IT, including help making the most of nonprofit Microsoft licensing.
How healthy is your IT? Find out in 60 seconds.
Answer six quick questions. Your score updates as you go, and nothing is sent anywhere unless you choose to book an assessment.
Questions we hear a lot.
Something else on your mind? Call us and ask. We’re happy to talk it through.
What does “managed IT” actually include?
Monitoring, patching, security, backups, help desk support and strategic planning for every user and device, all for one monthly rate. Larger projects such as office moves or new networks are quoted separately up front.
How is pricing structured?
A flat monthly fee per user, based on the plan you choose. Your bill doesn’t change because you had a busy month for support, and there are no long-term contracts.
How fast will you respond when something goes wrong?
Most requests get a technician within 15 minutes during business hours. Critical issues like a site outage are escalated immediately, around the clock, and we can be on-site anywhere in the metro the same day.
We already have an IT person. Can you work alongside them?
Yes. Co-managed IT gives your in-house person our tools, monitoring and backup, so they can focus on projects instead of password resets.
What happens during the free assessment?
We spend about an hour reviewing your network, devices, security and backups, on-site or remotely. Within a few days you get a written summary of what’s working, what’s at risk and what we’d fix first.
Let’s take a look at your setup.
Book a free IT assessment. We’ll review your network, security and backups and send you a written summary, with no obligation to sign up.
- Call(916) 579-3240
- Emailsupport@infrasyncit.com
- Office hoursMon–Fri, 7am–6pm
- Based inHillsboro, Oregon