Services for teams of 5 to 150
Everything your IT needs, under one roof.
Ten services, one local team and one predictable monthly rate. Start with what’s urgent and add the rest as your business grows.
- Plans
- Per user, per month
- Contracts
- No long-term lock-in
- Onboarding
- About two weeks
Managed IT support
Your outsourced IT department. We look after every computer, account and piece of software in your office for one flat monthly rate, so IT stops being a line item you have to think about.
- Unlimited remote support for every user
- Patching and updates, done automatically
- 24/7 monitoring and alerting
- Device setup, procurement and retirement
- Vendor management for your ISP, printers and software
- Quarterly strategy reviews and IT roadmap
Cybersecurity
Layered protection built for the attacks small businesses actually face: phishing, stolen passwords and ransomware. Monitored around the clock, explained in plain English.
- Managed endpoint detection and response
- Email filtering and phishing protection
- Multi-factor authentication and conditional access
- Security awareness training and phishing tests
- Dark web monitoring for leaked credentials
- Support for HIPAA and PCI requirements
Network design & installation
Fast, reliable networks planned around how your office actually works. From a single suite to multiple locations, we design and configure it, then hand you the map.
- Site surveys and network design
- Network segmentation and VLANs
- Business firewalls and secure VPN
- Managed switches and wireless controllers
- Office moves, expansions and build-outs
- Complete network documentation you own
IT field services & installation
Certified technicians on-site for the physical work: running fiber, pulling and terminating cable, and mounting and tuning wireless so every desk and corner gets a strong connection.
- Fiber optic installation, splicing and testing
- Structured cabling, Cat6 and Cat6A
- Wireless site surveys and heat mapping
- Access point mounting and configuration
- Racks, patch panels and cable management
- Labeling, certification and as-built documents
CCTV & alarm systems
Protect your premises as carefully as your network. We design, install and monitor camera and alarm systems that you can check from your phone, wherever you are.
- HD and 4K IP camera installation
- Network video recorders and cloud video storage
- Remote viewing on phone and desktop
- Intrusion alarms, door and motion sensors
- Access control and door entry systems
- Ongoing maintenance and health checks
Communication services
Business phones that just work, wherever your team is. We set up and support modern phone systems, conferencing and the connections that keep you reachable.
- VoIP and cloud phone systems
- Number porting and auto attendants
- Microsoft Teams calling
- Conference room audio and video
- Paging and intercom systems
- Business internet and carrier coordination
Help desk & remote support
When something stops working, your team reaches a person who already knows your setup. Most issues are fixed remotely while they wait.
- Support by phone, email, Teams or portal
- Remote fixes, often in minutes
- On-site visits anywhere in the metro
- New hire setup and departing staff offboarding
- Printer, peripheral and business app support
- Ticket history and monthly reporting
Cloud & Microsoft 365
Work from anywhere without the mess. We migrate, configure and secure your cloud tools, then keep licenses and access tidy as people come and go.
- Microsoft 365 and Google Workspace migrations
- License reviews that cut wasted spend
- Teams, SharePoint and OneDrive setup
- Email security with SPF, DKIM and DMARC
- Azure and cloud-hosted servers
- Regular access reviews and clean offboarding
Backup & disaster recovery
Hardware fails and ransomware happens. With tested backups and a written recovery plan, either one costs you hours, not your business.
- Image-based backups for servers and key PCs
- Microsoft 365 email and file backup
- Encrypted, immutable offsite copies
- Quarterly test restores with a report
- A documented disaster recovery plan
- Hands-on ransomware recovery
AI & automation
Put AI to work without putting your data at risk. We help your team adopt tools like Microsoft Copilot and automate the repetitive tasks that eat up their week.
- Microsoft Copilot readiness and rollout
- AI usage policies and data protection
- Workflow automation with Power Automate
- AI assistants trained on your own documents
- Hands-on staff training
- AI-assisted monitoring of your systems
Technology we install, manage and support
- AORUS
Included in every plan.
Whatever mix of services you choose, these come standard.
24/7 monitoring
Servers, firewalls and endpoints watched around the clock.
Full documentation
Passwords, diagrams and vendors in a vault you own.
Local technicians
On-site across the Portland metro and the Bay Area around Fremont.
Monthly reporting
Tickets, patches and security events in one clear summary.
Quarterly reviews
A roadmap and budget so upgrades are never a surprise.
No lock-in contracts
Month to month. We earn your business every month.
Two regions. When it needs hands, we drive over.
Remote support fixes most things. For the rest, a technician comes on-site anywhere in the Portland metro from our Hillsboro base, or across the East Bay and South Bay around Fremont, California.
Portland metro and Washington County
- Hillsboro
- Beaverton
- Forest Grove
- Tigard
- Tualatin
- Lake Oswego
- Portland
San Francisco Bay Area
- Fremont
- Newark
- Union City
- Hayward
- San Leandro
- Oakland
- Dublin
- Pleasanton
- Livermore
- Milpitas
- San Jose
- Santa Clara
- Sunnyvale
- Palo Alto
- Redwood City
Not sure where to start?
A free IT assessment shows you exactly which services you need, and which you don’t.